CityPOST general terms and conditions

Who this agreement applies to


 CityPOST Ltd, a company incorporated in Republic of Ireland number 166122

Your company or organisation (you).

1 Introduction

 1.1 These general terms and conditions (general terms) explain our duties to you and your duties to us and form part of your agreement  with us for each service we agree to provide you with in connection with your account with us.


1.2 Our agreement with you is made up of:


1.2.1 these general terms;

1.2.2 any specific terms and conditions for a service (specific terms);

1.2.3 any terms which set out how items should be presented  for that service, including those set out in our service user guides (operational terms);

1.2.4 the terms relating to how you can pay for the services (account terms);

and

1.2.5 our standard  charges for each service ( Tariff / Rate card).

1.2.6 Signed for / Parcel terms in appendix 6


1.3 You can find a list of the services to which this agreement applies at appendix 1. This agreement does not apply to those services for which you do not have an account with us – we provide those services under the terms of the scheme.  You can get more information on the scheme and the services it covers at or www.CityPOST.ie, from a member of your account team, or from our Sales Centre on 1890 240 240


1.4 We will tell you what specific terms and operational terms apply when you open an account and any later changes to the terms (including when you apply for a new service).  In this agreement, we refer to the specific terms, operational terms and account terms together as the additional terms.   The additional terms are set out in material we publish on our website.  You can ask us for printed versions at any time.


1.5 These general terms take priority over any previous agreements or arrangements between us for the services covered by this agreement, and the agreement makes up the full understanding between us.


1.6         If the additional terms contradict the terms set out in these general terms, the additional terms will apply.


2 Providing the services


2.1 We will provide you with each service from the date we agree with you.


2.2 We will provide the services on working days only.


2.3 We will receive your items when you give us (and when we or our agents sign, if this applies), the relevant documentation, or any other document that you need to provide for the service at handover. We will accept the items once we are satisfied that the items and the documentation that comes with it are accurate and meet this agreement.


2.4 If you are using Pouch Services, we will collect each pouch or bag from the handover point at the times we have already confirmed with you or your agent, using our standard operating procedures for collections.


2.5 We aim to deliver items are accepted in line with within the time given in the additional terms.  In line with clause 7, we will be responsible if the items are lost or damaged by matters inside the companies control and remit.  Our responsibility to you for loss or damage starts when we pick up your items; our responsibility and finishes when we either deliver the item or pass it to a national post office or their agent.


2.6 We may decide not to collect or deliver any items if we consider it to be impractical or unreasonable to do so, including if:


2.6.1 the address is not safe;

2.6.2 the address on the item is not complete or has not been written or printed clearly enough to read;

2.6.3 our staff’s health and safety would be at risk in any way;

2.6.4 we need a signature for any item we deliver and nobody is available to sign;


2.7 We do not have a duty to provide you with the services if any item does not keep to this agreement.


2.8 We provide services to the client under a private delivery contract between Citypost and its client (the sender) to deliver the items to the addresses detailed on the items. We have no legal commitment or connection to the addressee.


2.9 We do not deliver to P.O. Boxes


3 Items we cannot deliver


3.1 If we cannot deliver an item but it contains a return name and addresses are clear on the cover or envelope, we will return the item to that address. If the item has no return name and address on the cover or envelope cannot be read clearly or is not within ROI, we may deal with the item in any way we feel is appropriate. Every reasonable attempt will be made to correctly deliver and return the item.


3.2 If we are not able to deliver an item and it does not have your name and address on the cover or envelope cannot be read clearly, we may open that item.  We will return the item to you or your agent if:


3.2.1 Your name and address are inside;

3.2.2 The address is in ROI

3.2.3 The item is not made up only of advertising material,       newspapers or magazines.

otherwise, we will deal with the items in any way we feel appropriate.


3.3 Our duty is to deliver items to the address and not the person whose name is written or printed on the item.


3.4 If it is a requirement of the service, we will make reasonable efforts to get a signature from the person receiving the item when we deliver it to the relevant address.  If we have to deliver a number of items to the same premises, we may get one signature for all the items.


3.5 for signed for items If no-one is available to receive and sign for an item, we will take the item back to our local premises and leave a card at the address.  The card will give the person the item is addressed to the option to have the item delivered to that address later, or tell them where they can collect the item from.


3.6 For signed for items If we cannot get a signature when we try to deliver the item and the person the item is addressed  to does not arrange  to collect it or have it delivered within 21 days, we will make a reasonable  effort to return the item to you or your agent.  If we are not able to identify you or your agent as having sent the item, we will deal with the item in any way we feel is appropriate.


4 Postal volumes


You will provide all postal volumes except for items which you deem require next day+ services which you will /or we can plut into An Post for you.


4.1 How your items should be presented


4.1.1 You should make sure each item bears a complete and accurate address, including a postcode if available to maximise delivery & Speed.


4.2 Documentation


4.2.1 you should endeavour to complete a CityPOST online manifest for the day. This can be easily and quickly filled out at www.CityPOST.ie/pouch , printed off and put inside your Pouch or Bag together with the items.


4.2.2. Should you not wish to complete the manifest simply place a blank copy of your letterhead inside your pouch or bag.


4.2.3 Your Manifest will be “Revenue Protected” to validate number of items and weights of items. Any variation of volumes of items or weight categories will be communicated to you the following morning via email and charged in accordance with the results.


4.3 Contents of items


4.3.1 You must make sure that the contents of all items do not break the ASAI Codes of Advertising


You must also make sure that the contents are not offensive, indecent or threatening and that they meet all relevant laws and regulations.


4.3.2 You must make sure that items do not contain:


  • ?  any prohibited materials as per appendix 1 below;
  • ?  any restricted materials, unless you meet all our requirements  for us accepting the items as listed in appendix 2; or
  • ?  any valuables, unless send by the shimmed for service which   includes     insurance up to €350

  • 4.4     General


    4.4.1   You must make postings on working days only unless we agree otherwise.

    If we agree to receive a posting on a day which is not a working day, we will treat this as a posting you have made on the next working day.


    4.4.2   You must make sure you or your agent delivers each posting to the handover point, or makes the posting available for us to collect from the handover point, by the latest posting time we have agreed.


    4.4.3 For items we collect from you or your agent, the latest   posting time is the time by which you or your agent must have loaded the items onto our vehicle and given us all the relevant and complete documentation.


    4.4.4 For items you or your agent hands over to us, the latest posting time is the time by which you or your agent must have unloaded the items and given us the relevant and complete documentation.


    5        If you fail to carry out your duties


    5.1     If we find that you have not carried out any of your duties before and during the time you hand over items (including giving us the wrong details about the postage), we will contact you or your agent to decide what action we will take.  We will try to do what you prefer where possible.  The action we can take may include us:


    5.1.1   holding the items until you give us complete and accurate documentation;


    5.1.2   removing a part or all of any discount;


    5.1.3   reworking the items or returning the items to you for you to rework (In each case we may charge you extra amounts to cover our costs); or


    5.1.4   delivering the items using the most suitable alternative service, in which case the postage, fees, and conditions of that service will apply.


    5.2     If we cannot agree the preferred action, or if you or your agent refuse to accept the return of the items, we will hold the items for up to 14 days. During this time you or your agent can ask us to return the items to you or your agent and we will charge you a reasonable extra charge for this.  If we have not heard from you or your agent within 14 days, we can destroy the items and we will charge you a reasonable extra charge for this.  You must pay any extra charges within seven days of receiving a valid invoice from us.


    6        Charges


    6.1     You agree to pay for the services you use in line with either the standard      tariff or the individually negotiated rate specific to you.


    6.2     We will set up an account with you and standard procedure is to lodge a top up balance which remains as a credit balance due to you and you draw down based on your volumes for as long as the agreement lasts, in line with the account terms.


    6.3     credit is available if you apply and agree to cover the cost of credit insurance. Credit applications are available from your Account Rep. Credit is provided on 21 day basis and is paid by direct debit. Credit limits are set by an independent credit insurance company and if your balance exceeds the limit an automatic drawdown by direct debit occurs.



    6.4     We will send invoices to the address you give us for all transactions on a weekly basis.


    6.5     If you think we have made an administrative mistake in the amount of

    an invoice you must, within seven days of the date of the invoice, tell us, and give us all relevant information to support your claim.   If we agree with you, we will make an adjustment to your invoice as necessary.


    6.6     Unless otherwise stated, the charges set out in the rate card do not include VAT.  You must pay any VAT due on applicable charges.


    6.7     If you do not pay us (or we have a good reason for believing you will not pay us) in line with clause 6.3, we will be entitled to:


    6.7.1   stop carrying out our duties under this agreement  without having a responsibility to you, as long as we have first given you reasonable notice that we plan to do so; and

    6.7.2   charge you daily interest on all amounts you do not pay from the date they are due until we receive the payment in full.  The interest will be at a yearly rate equal to 4% above the base lending rate of The European central bank Euribor rate.


    6.8     If we stop providing the service, we will tell you what you need to do before we can start providing the service again.


    6.9     If you do not pay an invoice, we may ask a debt-collection agency to collect the payment on our behalf.  If we do this, you must pay us an extra amount.   This will not be more than the reasonable costs we have to pay to the agency, who will add the amount to your debt on our behalf.   This term applies even if this agreement has ended.

    7  Loss or damage


    7.1     If any item you have injected under this agreement is lost or damaged while it is with us, and you provide satisfactory proof that you posted it and we received it, we will pay you compensation for the item and its contents based on the actual loss you suffer.  The compensation will not be more than the lower of:


    7.1.1   the market value of the item (not including the market value of any message or information it carries) at the time the item was lost; or

    7.1.2   twenty times the value of a Citypost National Delivery Tarrif for C5 at the lowest tariff.


    7.2     We will not be responsible for loss or damage to any items which do not meet the terms of this agreement.


    7.3     You should make a claim for loss or damage as soon as possible after the incident and in any case within 30 days of the date of pickup for all services.  We will not accept responsibility for claims made after this time.


    7.3b    CityPOST pass certain volumes to An Post for some national deliveries and International Postal Operators such as Royal Mail, Swiss Post Office and other post offices for international destined Items. CityPOST cannot accept responsibility for items once presented correctly to that International Postal authority or agent for any loss or damage to those items.


    Delays


    7.4     we endeavour to deliver all items within the standard timescales as laid down for each service. Delays can occur for many reasons outside of our control which can include incorrect, inaccurate, incomplete and abbreviated addresses, inclement weather, and other hazards inherent in delivery.


    General


    7.5             We will treat all items you send under this agreement the same as items sent by ordinary post if injected into a national post office and under our delivery contract if delivered by Citypost. In particular, we will not keep detailed records of your items, or us delivering, the item.


    7.6     We will not be responsible for any items you send under this agreement  once we have delivered them to a foreign postal service which delivers post in that country.


    7.7     We will not be responsible to you in any circumstances for:


    7.7.1   loss of profit, loss of business, loss of goodwill or loss of business opportunity ; or


    7.7.2   any type of special or indirect loss, or loss as a result of something else happening, as a consequence of the loss, damage or delay to your item.


    7.8     We will not be responsible for refusing to collect, accept, process or deliver items which do not meet the terms of this agreement.


    7.9     We accept responsibility for personal injury or death caused by something we have done or failed to do.


    7.10    Each term of this agreement that excludes or limits our responsibility applies separately.  If any part is disallowed or is not in force, the other parts will still apply.



    8    Matters beyond our reasonable control


    8.1     Sometimes we may not be able to provide the services because of something beyond our reasonable control (such as war, acts of terrorism, extreme weather conditions, earthquakes, fire, floods, traffic congestion, mechanical breakdown (including of machinery, equipment, and vehicles), any public or private road being blocked, or industrial action and the outcomes of it if this prevents us from providing our usual service).


    8.2     If this happens, we will not be responsible to you.  However, we will try to tell you promptly about any event which affects how we provide the services.


    8.3     We will try to continue to carry out our duties without having to run up any extra costs.


    8.4     If we are not able to carry out our duties fully for more than four weeks in a row, you can end this agreement by giving us notice in writing.


    9    Ending or suspending the services


    9.1     We can end this agreement or stop providing any of the services by giving you at least one month’s notice.  You can end this agreement by giving us at least one month’s notice.


    9.2     We can end this agreement or stop providing any of the services immediately if, in our reasonable opinion, you:


    9.2.1   use any service in a way that breaks any law that applies;

    9.2.2   use any service fraudulently or in connection with a criminal offence; or

    9.2.3   do anything which damages or may damage our reputation or business or that of our parent, sister or subsidiary companies.


    9.3     Either of us may end this agreement immediately by giving notice to the other if the other is breaking any of its responsibilities under this agreement and:


    9.3.1   they cannot do anything to put the matter  right; or

    9.3.2   they can do something to put the matter  right but fail to do so within 14 days of being asked.


    9.4    Either of us may end this agreement immediately by giving notice to the other if:


    9.4.1   the other becomes bankrupt or are not able to pay their debts;

    9.4.2   the other passes a resolution for winding up their business, or a court makes an order to wind up the business (in either case, other than for the purposes of reorganisation);

    9.4.3   a receiver, manager or an administrator is appointed over any or all of the assets of the other;

    9.4.4   the other makes any arrangement  with or for the benefit of its creditors; or

    9.4.5   the other or anyone they employ or for whom they are responsible break any applicable anti-bribery or anti-laundering laws and/or regulations in connection with this agreement  and/or any related services unless the circumstances in clause 9.5 apply.


    9.5     Neither of us will be entitled to end this agreement in line with clause


    9.5.1 if the break was by an employee who was not a    director or senior officer nor acting with the consent or connivance of a director or senior officer or was by an agent or subcontractor and the other arranges for that person to be removed from all involvement with this agreement and any related services within 30 days of becoming aware of the break.


    9.6     If either of us do not use our rights against the other immediately, we can still do so later.  If either of us waives a break of this agreement by the other, that waiver is limited to that particular break.


    9.7     If either of us ends this agreement, we will keep the rights we have against each other up until the date the agreement ends.


    10    Resolving disputes


    We will try to resolve any disputes with you.  However, if we cannot agree, either of us can refer the dispute to any recognised dispute resolution service.


    11      Intellectual property & Confidential information


    11.1    You may not use our intellectual property without first getting our permission in writing. The intellectual Property can include route numbers, delivery counts by route, mapped copies of our route structure, delivery processes, client names amongst others. You may not use for your own use. You may not pass to another party or a postal provider.


    11.2    We will continue to own any intellectual property in any documents, materials or property we provide you with under this agreement.


    11.3    You must not register or try to register in any country any intellectual property rights in our intellectual property or our property or any trademarks, designs, patents, domain names, trading names or business names that are similar to any of the ones we own.  You must not use or try to register product and service names, logos, trademarks, designs or domain names if they are in a form which is likely to cause confusion or affect the distinctive character of our intellectual property.


    11.4    All rights, titles and interest in our names and logos belong to us or any member of our group of companies.


    12   Our property


    12.1    From time to time we may provide you with pouches, bags, trays, items of stationery (including bag labels, other labels, bag ties, manifests ), wheeled containers (known as Yorks), and other equipment (including final-label printing equipment).  We refer to each and all of these as property.  We will provide containers or other equipment under any terms and conditions we think are appropriate.


    12.2    The property will continue to belong to us.  You or your agent must keep the property in a secure location, in good condition and use it only for the final preparation of the items, and transporting and handing them to us, for us to handle under this agreement.   You must not let anyone else use the property.


    12.3    We may inspect our property at any time, whether on your premises or those of your agent.


    12.4    We may give you written notice to return all or any of our property if:


    12.4.1    you break clause 12.2;

    12.4.2  we feel you have held the property for longer than is necessary for you to carry out your duties under this agreement. We may also ask you to return the property at any time and for any reason after giving you at least two weeks’ written notice.


    12.5    You must return any property as soon as possible and in any case within seven days of receiving our written request or the agreement ending.  If you do not, you acknowledge that we will charge you for replacing it.


    12.6    If for any reason you or your agent do not return  any items of property in line with clause 12.4, or any of the items you or your agent return are damaged (not including fair wear and tear), you must pay us the cost (including  VAT) of replacing those items with new ones.  If we give you an invoice for these costs you must pay that invoice within 14 days of receiving it.  You must return all items of damaged property to us.


    13      Notices


    13.1    Any notice we ask you to provide under this agreement must be given in writing in English.


    13.2    We will send notices to you at the address to which you ask us to send invoices, unless you tell us otherwise.  You should send notices to us at the address shown on the invoice or any address we give you.


    13.3    You must send notices either by first-class or registered post, by courier, or by fax.  You can also deliver them in person.


    13.4    Unless clause 13.5 applies, we will class any notice to have been given:


    13.4.1    if it was sent by fax, or courier or delivered by hand, when received at the place it was sent to (if the time you or we receive the notice is after 5pm on any working day, we will class the notice as having been received at 9am the following working day); or

    13.4.2     if it was sent by post, two to four  working days after the date it was posted.


    13.5    Notices sent by fax and for which the sender has received an automatic report that the fax was not successful are classed as having not been received.


    14      Changes to this agreement


    14.1    Nothing in the agreement will prevent us from having discussions at any time about whether to revise or add to it.


    14.2    We may change the terms of this agreement or introduce new terms for our services.  If we reasonably believe the change benefits you, we will do it immediately and tell you about it within 30 days.  We will tell you at least 30 days before any other change.


    15      Transferring this agreement


    15.1    We may transfer our rights and duties under this agreement or arrange for any other person to carry out our rights and duties under this agreement.


    15.2    Unless clause 16.2 applies, you must not transfer any of your rights or duties under this agreement.


    15.3    You can use another person to carry out any of your duties as long as you tell us first.  You will be responsible to us for any action that person takes.


    16      General
    16.1    A person who is not involved in this agreement has no right under this Agreement or any right to enforce any term of it.
    16.2    If any court with the correct authority finds any term of the agreement to be invalid, illegal or unenforceable, this will not affect the other terms of this agreement.


    16.3    All costs are in the currency of the Euro.


    16.4    We publish a Postal tariff which is a pricing structure for standard tariff Postal services which are accessible to all business customers across the whole of the Republic of Ireland. These Postal services are exempt of vat as per the Value Added Tax Consolidation Act of 2010. Should you agree an individually negotiated rate for theses services they will be subject to vat at the standard rate.


    16.5    This agreement is governed by the laws of the Republic of Ireland.


    17      Complaints


    We take any complaint very seriously, and we have procedures in place which will allow us to handle any complaint fairly and quickly. If you want to make a complaint, you can write to us at:


    CityPOST Ltd
    CityPOST House
    523 Grants Place
    Greenogue Business Park
    Rathcoole, Co Dublin
    D24 RY89
    Ireland

    Or, you can email us via info@citypost.ie



    We will not transport any type of liquids.



    Appendix 1 Services & Target Delivery timescales


    Lightweight Items: 5 Grams to 4 Kilos


    • National Standard Delivery
    • International Standard Delivery
    • DMPost
    • National Signed for / Registered
    • National Parcel Delivery
    • International Parcel Delivery

    “Company” means CityPOST Ireland Limited, located at CityPOST House, 523 Grants Place, Greenogue Business Park, Rathcoole, Co Dublin, Ireland.
    “Person” includes persons or anybody, or bodies corporate. “The Owner” means the Owner of the parcel and / or the goods (including any packaging, containers or equipment) to which any business concluded under these General Terms and Conditions relates, and any other person who is or may become interested in them. “Customer” means any person at whose request or on whose behalf the Company undertakes any business or provides advice, information or services. “CityPOST Network” means the international network between companies which are providing delivery services to CityPOST and other network partners. “Parcel” means a package with a maximum weight of up to 20kg, a maximum combined length and girth of 3 metres, a maximum length of 2 metres, a maximum height of 0.6 metres, and a maximum width of 0.8 metres. “Express Consignment” means a number of Parcels shipped under the same consignment number via the Express Service.
    2. (A) Subject to Sub-Clause (B) below, these General Terms and Conditions shall exclusively govern all activities performed by the Company, whether gratuitous or not, concerning the dispatch, handling, transhipment, storage and all arrangements for the carriage of Parcels within Ireland and abroad, no matter if performed by the Company itself, or by a third party assigned by the Company, notwithstanding any terms and conditions (oral or written) or purported variation from the provisions hereof contained in any correspondence submitted by the Customer, unless specifically agreed to in writing by a general manager or managing director of the Company.
    (B) If any legislation is compulsorily applicable to any business undertaken, these General Terms and conditions shall, as regards such business, be read as subject to such legislation and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if any part of these Conditions contravene such legislation to any extent such part shall as regards such business be overridden to that extent and no further.
    3. The Customer warrants that he is either the Owner or the authorised agent of the Owner and also that he is accepting these Conditions not only for himself but also as agent for and on behalf of the Owner.
    4. In authorising the Customer to enter into any contract with the Company and / or in accepting any document issued by the Company in connection with such Contract, the Owner and the consignee accept these General Terms and Conditions for themselves and their agents and for any parties on whose behalf they or their agents may act, and in particular, but without prejudice to the generality of this Clause, they accept that the Company shall have the right to enforce against them jointly and severally any liability of the Customer under these Conditions, or to recover from them any sums to be paid by the Customer which upon proper demand have not been paid.

    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.

    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) If any legislation is compulsorily applicable to any business undertaken, these General Terms and conditions shall, as regards such business, be read as subject to such legislation and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if any part of these Conditions contravene such legislation to any extent such part shall as regards such business be overridden to that extent and no further.
    3. The Customer warrants that he is either the Owner or the authorised agent of the Owner and also that he is accepting these Conditions not only for himself but also as agent for and on behalf of the Owner.
    4. In authorising the Customer to enter into any contract with the Company and / or in accepting any document issued by the Company in connection with such Contract, the Owner and the consignee accept these General Terms and Conditions for themselves and their agents and for any parties on whose behalf they or their agents may act, and in particular, but without prejudice to the generality of this Clause, they accept that the Company shall have the right to enforce against them jointly and severally any liability of the Customer under these Conditions, or to recover from them any sums to be paid by the Customer which upon proper demand have not been paid.
    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.

    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.
    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.
    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.
    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:
    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (a) for the carriage of Parcels by any route or means or person;
    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;
    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and
    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.
    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.
    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.
    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.
    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.
    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.
    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.
    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (A) The following goods and Parcels are excluded from transportation:
    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    21. The Customer warrants that:
    1. the description and particulars of any Parcels furnished by or on behalf of the Customer are full and accurate.
    2. all Parcels have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Parcels and the characteristics of the Parcels.
    3. where the Company receives the Parcels from the Customer already stowed in or on a container, trailer, tanker, or any other device specifically constructed for the carriage of goods by land, sea or air (each hereafter individually referred to as “the transport unit”), the transport unit is in good condition, and is suitable for the carriage to the intended destination of the Parcels loaded therein or thereon.
    22. Should the Customer deliver to the Company or cause the Company to deal with or handle Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods, or should the Customer otherwise than under special arrangements previously made in writing as set out in Clause 17 (B) above deliver to the Company or cause the Company to deal with or handle Parcels whose content is excluded from transport, they shall be liable for all loss or damage arising in connection with such Parcels and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Parcels may be dealt with in such manner as the Company or any other person in whose custody they may be at any relevant time shall think fit.

    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.

    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    1. the description and particulars of any Parcels furnished by or on behalf of the Customer are full and accurate.
    2. all Parcels have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Parcels and the characteristics of the Parcels.
    3. where the Company receives the Parcels from the Customer already stowed in or on a container, trailer, tanker, or any other device specifically constructed for the carriage of goods by land, sea or air (each hereafter individually referred to as “the transport unit”), the transport unit is in good condition, and is suitable for the carriage to the intended destination of the Parcels loaded therein or thereon.
    22. Should the Customer deliver to the Company or cause the Company to deal with or handle Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods, or should the Customer otherwise than under special arrangements previously made in writing as set out in Clause 17 (B) above deliver to the Company or cause the Company to deal with or handle Parcels whose content is excluded from transport, they shall be liable for all loss or damage arising in connection with such Parcels and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Parcels may be dealt with in such manner as the Company or any other person in whose custody they may be at any relevant time shall think fit.
    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.

    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.
    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:
    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    LIABILITY AND LIMITATION
    26. The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgement.
    27. The Company shall be relieved of liability for any loss or damage if and to the extent that such loss or damage is caused by:
    1. strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence;
    2. any cause or event which the Company is unable to avoid and the consequences whereof the Company is unable to prevent by the exercise of reasonable diligence.
    28. Except for Express Consignments or under special arrangements previously made in writing the Company accepts no responsibility for departure or arrival dates of Parcels.
    29.
    1. Subject to Clause 2
    (B) above and Sub-Clause
    (D) below the Company’s liability howsoever arising and notwithstanding that the cause of loss or damage be unexplained shall not exceed

    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.

    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    1. strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence;
    2. any cause or event which the Company is unable to avoid and the consequences whereof the Company is unable to prevent by the exercise of reasonable diligence.
    28. Except for Express Consignments or under special arrangements previously made in writing the Company accepts no responsibility for departure or arrival dates of Parcels.
    29.
    1. Subject to Clause 2
    (B) above and Sub-Clause
    (D) below the Company’s liability howsoever arising and notwithstanding that the cause of loss or damage be unexplained shall not exceed
    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.

    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.
    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    Terms Of Use
    While all reasonable care has been given to the preparation of this information, no warranties or representation express or implied are given or liability accepted by CityPOST or its affiliates, or any directors or employees in relation to the accuracy, fairness or completeness of the information contained herein. Any opinion expressed may be subject to change without notice.
    We reserve the right to make alterations on the website from time to time. We hereby exclude to the fullest extent permitted by law any warranties, express or implied, as to the quality, completeness, performance or fitness for purpose of the website. Use of this website is at your own risk. Neither we nor any of our affiliates, directors or employees shall be liable to you or any other party for any losses or damages whatsoever arising from use of this website.
    CityPOST accepts no liability for any infection by any computer virus, bug, deletion, delay, hacking, unauthorized access, or any event beyond the control of CityPOST which corrupts or effects your browser, computer or access to the website.
    Privacy Policy
    Copyright Notice
    • National Standard Delivery
    • International Standard Delivery
    • DMPost
    • National Signed for / Registered
    • National Parcel Delivery
    • International Parcel Delivery

    “Company” means CityPOST Ireland Limited, located at located at CityPOST House, 523 Grants Place, Greenogue Business Park, Rathcoole, Co Dublin, Ireland.
    “Person” includes persons or anybody, or bodies corporate. “The Owner” means the Owner of the parcel and / or the goods (including any packaging, containers or equipment) to which any business concluded under these General Terms and Conditions relates, and any other person who is or may become interested in them. “Customer” means any person at whose request or on whose behalf the Company undertakes any business or provides advice, information or services. “CityPOST Network” means the international network between companies which are providing delivery services to CityPOST and other network partners. “Parcel” means a package with a maximum weight of up to 20kg, a maximum combined length and girth of 3 metres, a maximum length of 2 metres, a maximum height of 0.6 metres, and a maximum width of 0.8 metres. “Express Consignment” means a number of Parcels shipped under the same consignment number via the Express Service.
    2. (A) Subject to Sub-Clause (B) below, these General Terms and Conditions shall exclusively govern all activities performed by the Company, whether gratuitous or not, concerning the dispatch, handling, transhipment, storage and all arrangements for the carriage of Parcels within Ireland and abroad, no matter if performed by the Company itself, or by a third party assigned by the Company, notwithstanding any terms and conditions (oral or written) or purported variation from the provisions hereof contained in any correspondence submitted by the Customer, unless specifically agreed to in writing by a general manager or managing director of the Company.
    (B) If any legislation is compulsorily applicable to any business undertaken, these General Terms and conditions shall, as regards such business, be read as subject to such legislation and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if any part of these Conditions contravene such legislation to any extent such part shall as regards such business be overridden to that extent and no further.
    3. The Customer warrants that he is either the Owner or the authorised agent of the Owner and also that he is accepting these Conditions not only for himself but also as agent for and on behalf of the Owner.
    4. In authorising the Customer to enter into any contract with the Company and / or in accepting any document issued by the Company in connection with such Contract, the Owner and the consignee accept these General Terms and Conditions for themselves and their agents and for any parties on whose behalf they or their agents may act, and in particular, but without prejudice to the generality of this Clause, they accept that the Company shall have the right to enforce against them jointly and severally any liability of the Customer under these Conditions, or to recover from them any sums to be paid by the Customer which upon proper demand have not been paid.

    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.

    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) If any legislation is compulsorily applicable to any business undertaken, these General Terms and conditions shall, as regards such business, be read as subject to such legislation and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if any part of these Conditions contravene such legislation to any extent such part shall as regards such business be overridden to that extent and no further.
    3. The Customer warrants that he is either the Owner or the authorised agent of the Owner and also that he is accepting these Conditions not only for himself but also as agent for and on behalf of the Owner.
    4. In authorising the Customer to enter into any contract with the Company and / or in accepting any document issued by the Company in connection with such Contract, the Owner and the consignee accept these General Terms and Conditions for themselves and their agents and for any parties on whose behalf they or their agents may act, and in particular, but without prejudice to the generality of this Clause, they accept that the Company shall have the right to enforce against them jointly and severally any liability of the Customer under these Conditions, or to recover from them any sums to be paid by the Customer which upon proper demand have not been paid.
    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.

    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    The Company
    5. (A) Subject to Clauses 13 and 14 below, the Company shall be entitled to procure any or all of its services as an agent or to provide those services as a principal.
    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.

    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) The offer and acceptance of an inclusive price for the accomplishment of any service or services shall not itself determine whether any such service or services are to be arranged by the Company acting as agent or to be provided by the Company acting as a contracting principal.
    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.

    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (C) When acting as an agent the Company does not make or purport to make any contract with the Customer for the carriage, storage, packing or handling of any Parcels or goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.
    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:

    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (D) The Company shall on demand by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.
    6. When and to the extent that the Company has contracted as principal for the performance of any of its services, it undertakes to perform, or in its own name, to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof, accepts liability for loss of or damage to Parcels taken into its charge occurring between the time when it takes the Parcels or goods into its charge and the time when the Company is entitled to call upon the Customer, consignee or Owner to take delivery of the Parcels or goods.
    7. When and to the extent that the Company in accordance with these General Terms and Conditions is acting as an agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into contracts on behalf of the Customer:
    (a) for the carriage of Parcels by any route or means or person;

    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (a) for the carriage of Parcels by any route or means or person;
    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;

    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (b) for the storage, packing, transhipment, loading, unloading or handling of the Parcels by any person at any place and for any length of time;
    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and

    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (c) for the carriage or storage of Parcels in or on transport units as defined in Clause 20 and with other goods of whatever nature; and
    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.

    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (d) to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.
    8. (A) The pickup of Parcels will be acknowledged on the documents of receipt provided by the Company. In the event that the sender transfers parcel data to the Company via remote data transmission, the mere transfer of data shall not be deemed as prima facie evidence for the fact that the Parcels listed in the electronic shipping list have actually been consigned to the Company. The Company is not obliged to compare the submitted parcel data with an actual, corresponding inbound parcel scan, unless otherwise explicitly agreed. Therefore, missing notification to the sender about discrepancies between submitted parcel data but inbound scan absence shall not be deemed as acknowledgement of the shipping list or of receipt of the respective Parcel.
    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) The Company shall use its best efforts to deliver Parcels to addressees in Ireland on working days (Monday-Friday, excluding public holidays) within a period of 24 hours (48 hours for delivery to different islands) from receipt by the Company; however the Company does not guarantee delivery within the said period or at all. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of Parcels.
    9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated companies. In the absence of agreement to the contrary any contract to which these General Terms and Conditions apply is made by the Company on its own behalf and also as agent for and on behalf of any such parent, subsidiary, or associated company, and any such company shall be entitled to the benefit of these Conditions.
    10. (A) Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods, Parcels and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.
    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.

    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) When the goods or Parcels are liable to perish or deteriorate, the Company‘s right to sell or dispose of the goods or Parcels shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer‘s attention its intention of selling or disposing of the goods or Parcels before doing so.
    11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to companies operating parcel delivery businesses.
    12. (A) CityPOST Ltd carries out two delivery attempts.
    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) If delivery of Parcels is not taken by the Customer, consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company is entitled - to deliver Parcels against the signature of any person other than the addressee who can be assumed under the relevant circumstances to be authorised to receive the Parcels. Such persons include, (but without limitation) in particular, neighbours and persons present in the addressee’s premises of the consignee, or - to store the Parcels at the sole risk of the Customer, whereupon the liability of the Company in respect of the Parcels shall wholly cease and the cost of such storage if paid for or payable by the Company or any agent or subcontractor of the Company shall forthwith upon demand be paid by the Customer to the Company.
    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.

    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (C) The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):
    1. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Parcels, any Parcels which have been held by the Company for 90 days and which cannot be delivered as instructed; and
    2. Without prior notice, Parcels which content has perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to third parties or to contravene any applicable laws or regulations.
    13. (A) No insurance will be effected except upon express instructions given in writing by the Customer and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy held by the Company.
    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.

    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) insofar as the Company agrees to arrange insurance, the Company acts solely as agent for the Customer using its best endeavours to arrange such insurance and does so subject to the limits of liability contained in Clauses 29 hereof.
    14. (A) The Company offers an Express Service within the Republic of Ireland in the form of consignment forwarding. Express Consignments shall be delivered by 5pm on the next working day (Monday-Friday) after pickup of the Consignment.
    15. (B) Express Consignments may not be sent to addressees to whom delivery within the specified time is not possible due to location / situation (e.g. post office box, army postal service address, camping sites, mountain refuges, trade fairs etc.) The Customer shall contact the Company in advance to clarify whether the Express Service is available for the address in question.
    16. (A) The Company shall not be liable if the delay in delivery of Express Consignments is due to impediments outside the Company’s sphere of risk, including but not limited to non-compliance of the Customer with his obligations or the exercise of a lien on the part of the Company.
    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (B) Express Consignments shall not be delivered via neighbours. If an Express Consignment is affected by any impediment to carriage or delivery the Customer shall be informed without delay in order to obtain further instructions. Any address change of an Express Consignment has to be in writing. A second delivery attempt shall be made only after the Customer or the addressee instructed the Company to do so. If no further instruction can be obtained within a reasonable period of time the Company may at its own discretion take measures appearing appropriate and reasonable in the interest of the Customer. In particular the Express Consignment may be returned to the Customer. The Customer shall reimburse the required expenses or pay a reasonable compensation if the impediment is not to be attributed to the sphere of risks of the Company.
    17. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.
    (A) The following goods and Parcels are excluded from transportation:

    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    (A) The following goods and Parcels are excluded from transportation:
    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    1. insufficiently packed Parcels; computers (desktops, computers, notebooks) and monitors need to be in the original packaging which is appropriate for transport,
    2. glass and other goods which require particularly careful treatment in any way (because they are e.g. particularly fragile or can only be transported upright or only lying on a certain side),
    3. perishable or temperature-sensitive products, mortal remains, live animals,
    4. goods of exceptional value (for example money, any kind of documents worth money (e.g. shares etc.), precious metals, gemstones, genuine jewellery, authentic pearls, antiques, works of art),
    5. telephone cards and pre-paid cards for mobile phones,
    6. firearms and ammunition,
    7. baggage and bottles,
    8. from transportation abroad: tobacco products, liquors, personal effects and carnet ATA goods,
    9. from airfreight: prohibited goods according to the regulation (EC) No 300/2008 of 11th March 2008 and its implementing rules as amended from time to time,
    10. any other Parcels whose value exceeds EUR 5,000.00.
    Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods, the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.
    18. (B) The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.
    19. Under no circumstances will the Company accept or deal with Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods. If such Parcels are handed over to the Company, the Company reserves the right at the expense of the Customer to remove or otherwise deal with the Parcels.
    20. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.
    21. The Customer warrants that:
    1. the description and particulars of any Parcels furnished by or on behalf of the Customer are full and accurate.
    2. all Parcels have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Parcels and the characteristics of the Parcels.
    3. where the Company receives the Parcels from the Customer already stowed in or on a container, trailer, tanker, or any other device specifically constructed for the carriage of goods by land, sea or air (each hereafter individually referred to as “the transport unit”), the transport unit is in good condition, and is suitable for the carriage to the intended destination of the Parcels loaded therein or thereon.
    22. Should the Customer deliver to the Company or cause the Company to deal with or handle Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods, or should the Customer otherwise than under special arrangements previously made in writing as set out in Clause 17 (B) above deliver to the Company or cause the Company to deal with or handle Parcels whose content is excluded from transport, they shall be liable for all loss or damage arising in connection with such Parcels and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Parcels may be dealt with in such manner as the Company or any other person in whose custody they may be at any relevant time shall think fit.

    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.

    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    1. the description and particulars of any Parcels furnished by or on behalf of the Customer are full and accurate.
    2. all Parcels have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Parcels and the characteristics of the Parcels.
    3. where the Company receives the Parcels from the Customer already stowed in or on a container, trailer, tanker, or any other device specifically constructed for the carriage of goods by land, sea or air (each hereafter individually referred to as “the transport unit”), the transport unit is in good condition, and is suitable for the carriage to the intended destination of the Parcels loaded therein or thereon.
    22. Should the Customer deliver to the Company or cause the Company to deal with or handle Parcels whose content is of a dangerous or damaging nature, or likely to harbour or to encourage vermin or other pests, or liable to taint or affect other goods, or should the Customer otherwise than under special arrangements previously made in writing as set out in Clause 17 (B) above deliver to the Company or cause the Company to deal with or handle Parcels whose content is excluded from transport, they shall be liable for all loss or damage arising in connection with such Parcels and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Parcels may be dealt with in such manner as the Company or any other person in whose custody they may be at any relevant time shall think fit.
    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.

    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    (A) The Customer shall not be entitled to assign any kind of claims against the Company to a third party without the prior written consent of the Company.
    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:

    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    (B) The Customer undertakes that no claim shall be made against any director, servant, subcontractor or employee of the Company or one of its subcontractors which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
    23. The Customer shall indemnify the Company against:
    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    1. all liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Parcels) arising out of the Company acting in accordance with the Customer‘s instructions or arising from any breach by the Customer of any warranty contained in these Conditions or from the negligence of the Customer, and
    2. without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer‘s instructions the Company has reasonably become liable or may become liable to any other party, and
    3. all claims, costs and demands whatsoever and by whomsoever made in excess of the liability of the Company under the terms of these General Terms and Conditions regardless of whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its servants, subcontractors or agents.
    24.
    1. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.
    2. Should the Customer be in default of full or part payment, the Company is entitled to charge interest on arrears at a rate of 4% above the three-month Euribor rate of the day the payment became due. For as long as the Customer is in default, the interest rate will be adapted to the actual three-month Euribor rate every three months.
    25. Despite the acceptance by the Company of instructions to collect goods, Parcels, duties, charges or other expenses from the consignee or any other person the Customer shall remain responsible for such goods, Parcels, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such consignee or other person when due.
    LIABILITY AND LIMITATION
    26. The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgement.
    27. The Company shall be relieved of liability for any loss or damage if and to the extent that such loss or damage is caused by:
    1. strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence;
    2. any cause or event which the Company is unable to avoid and the consequences whereof the Company is unable to prevent by the exercise of reasonable diligence.
    28. Except for Express Consignments or under special arrangements previously made in writing the Company accepts no responsibility for departure or arrival dates of Parcels.
    29.
    1. Subject to Clause 2
    (B) above and Sub-Clause
    (D) below the Company’s liability howsoever arising and notwithstanding that the cause of loss or damage be unexplained shall not exceed

    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.

    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    1. strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence;
    2. any cause or event which the Company is unable to avoid and the consequences whereof the Company is unable to prevent by the exercise of reasonable diligence.
    28. Except for Express Consignments or under special arrangements previously made in writing the Company accepts no responsibility for departure or arrival dates of Parcels.
    29.
    1. Subject to Clause 2
    (B) above and Sub-Clause
    (D) below the Company’s liability howsoever arising and notwithstanding that the cause of loss or damage be unexplained shall not exceed
    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.

    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    1. in the case of claims for loss or damage to Parcels
    (a) the value of any Parcels lost or damaged, or
    (b) EUR 350.00 per Parcel, whichever shall be the least
    2. in the case of all other claims, except those subject to Clause 29 (B),
    (a) the value of the Parcels the subject of the relevant transaction between the Company and its Customer, or
    (b) EUR 350.00 per Parcel, or
    (c) 75,000 Special Drawing Rights (SDRs) as defined by the International Monetary Fund in respect of any one transaction, whichever shall be the least.
    For the purposes of Clause 29 (A) the value of the Parcels shall be their value when they were or should have been shipped. The value of SDRs shall be calculated as at the date when the claim is received by the Company in writing.
    2. Subject to Clause 2 (B) above and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of Parcels in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.
    3. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2 (B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
    4. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.
    30. (A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide can be made in writing to the Customer Service Manager, CityPOST Ltd under the above mentioned address of the Company and shall be made within one month from date of receipt of item
    31. (A) Any claim not made as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with the above mentioned time limits and that he has made the claim as soon as it was reasonably possible for him to do so. Notwithstanding the foregoing sentence, the Company shall in any event be discharged of all liability whatsoever howsoever arising in respect of any service provided for the Customer or which the Company has undertaken to provide unless suit be brought and written notice thereof given to the Company within nine months of the posting of the item.
    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    JURISDICTION AND LAW
    32. These General Terms and Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
    33. If at any time any provision of these General Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under Irish law, that shall not affect or impair the legality, validity or enforceability of any other provision in these General Terms and Conditions.
    (These General Terms and Conditions are adapted from the “Standard Trading Conditions of the Institute of Freight Forwarders of Ireland”.) Status: November 2010
    Terms Of Use
    While all reasonable care has been given to the preparation of this information, no warranties or representation express or implied are given or liability accepted by CityPOST or its affiliates, or any directors or employees in relation to the accuracy, fairness or completeness of the information contained herein. Any opinion expressed may be subject to change without notice.
    We reserve the right to make alterations on the website from time to time. We hereby exclude to the fullest extent permitted by law any warranties, express or implied, as to the quality, completeness, performance or fitness for purpose of the website. Use of this website is at your own risk. Neither we nor any of our affiliates, directors or employees shall be liable to you or any other party for any losses or damages whatsoever arising from use of this website.
    CityPOST accepts no liability for any infection by any computer virus, bug, deletion, delay, hacking, unauthorized access, or any event beyond the control of CityPOST which corrupts or effects your browser, computer or access to the website.
    Privacy Policy
    Copyright Notice

    A Standard Delivery services for Letters for National Delivery anywhere in the Republic of Ireland.


    Target Delivery time is 1.5 days to 3.5 days (1 day behind An Post*)


    E.G. Items Picked up Monday at 4pm will deliver between Weds AM to Friday with the bulk delivering Weds (1.5days) – target 85% delivered


    A Standard Delivery services for Letters for International Delivery anywhere in the World where CityPOSt pass your International items to the National Post Office of your destination for delivery.


    Target Delivery time is 2 days to 4 days for Uk & Eu destinations (in line with An Post*) and all other destinations in line with An Post delivery timescales.


    A Deferred but low cost service for addressed Direct Mail campaigns


    Target Delivery Time is same as An Post Postaim service (3 days presentation + 10 day delivery)


    A signed for or registered type service for documents from 5 grams to 4 kilos. The Tracked item has a trackable barcode and the Proof signature is available on the web.


    Target Delivery Time is 1 to 2 days

    Parcels & Packages: any weight up to 30 Kilos


    A Full Track & Trace Parcel services for any weight up to 30 kilos collected from either residential or commercial and delivered to residential and commercial anywhere in the Republic of Ireland. This is a fully insured service up to €350 per consignment.


    Target Delivery time is 2 days


    A Full Track & Trace Standard or Urgent Delivery services for for any weight up to 30 kilos collected from either residential or commercial and delivered to residential and commercial anywhere in the World. This is a fully insured service up to €350 per consignment. International Parcels delivered through our Partners GLS, ParcelForce & Fedex


    Appendix 2 Restricted Material

  • Alcoholic beverages with alcohol content lower than 70%
  • Batteries, other than those that are prohibited material
  • Battery-operated goods (not including batteries that are prohibited material)
  • Drugs sent in emergencies for medical or scientific   purposes
  • Guns for sporting use
  • Diagnostic substances
  • Living creatures
  • Magnetised materials, other than those that are prohibited material
  • Perishable goods
  • Vaccines
  • Over-the-counter medicines and prescription medicines (including, inhalers of a volume of 50ml or less), as long as these are being supplied lawfully, with our permission (conditions may apply, including relating to the type of medicines that may be sent, how, when, who by and who to) and if you are sending those items by a service which carries those items in line with the specific terms for that service;
  • Appendix 3 Definitions

    You may not be familiar with some of the words or phrases we use in this document. When they are used for the first time, they are shown in bold print and explained in the relevant part of this document or in the following section.


  • Items     Letters, large letters, Packets, Parcels, Publicity Mail or other items which we agree to handle and deliver under the terms of this agreement.
  • Letter     An item which is no larger than oversized C5 (240 millimetres by 165 millimetres), no thicker than 5 millimetres, and no heavier than 100 grams.
  • Large letter    An item which is not a letter, and is no larger than 353 millimetres by 250 millimetres, no thicker than 25 millimetres, and no heavier than 1 kilos.
  • packet                 An item which is not a letter, large letter or A3 packet, and is no larger than 460 millimetres by 610 millimetres by 460 millimetres and no heavier than 4 kilograms. For tubular packages, the length plus twice the diameter must not go over 1040 millimetres or be more than 900 millimetres long.
  • International serv's  An International Postal or Parcel Services handed over to our International Postal & Parcel partners.
  • Parcel                   An item of any shape and size which the client wishes to go by our defined Parcel service which is a track and trace service. Weight restriction is maximum 30 kilos. Maximum belt measurement is 3 metres. Belt measurement is calculated by 2 x height+ 2 x width + 1 x longest side. Individual maximum Dimensions are height – 60cms, length – 200cms & width – 80cms.
  • Publicity Mail        An item which is unaddressed and weights from 2 grams to 2 kilos and contains a Publicity message on behalf of a client who requires the items to be delivered through letterboxes
  • discount               The amount set out as a discount in each rate card or specific terms.
  • handover              The time at which we finish collecting your pouch or items for delivery.
  • handover point      That part of your, your agent’s, or our premises (or any other point as we may agree) where the items are handed over to us.
  • intellectual property          Patents, trademarks and service marks, rights in business and trade names and get-up, routes, delivery counts, route maps, delivery processes, copyright and neighbouring rights, topography rights, database rights, design rights, goodwill, trade secrets and confidentiality rights, rights in domain names, rights in know-how and all rights or forms of protection of a similar nature whether or not any of them are registered
  • valuables             ?   Jewellery (including, diamonds and precious stones); watches (the cases of which are made totally or mainly of precious metal); any precious metal that has been made to add value to the raw material; and any similar articles with a value other than the value of the workmanship); and ?  Money (including, coins, bank notes, postal orders, cheques; unused postage and revenue stamps and National Insurance stamps; exchequer bills, bills of exchange, promissory notes and credit notes; bonds, coupons and other investment certificates; and coupons, vouchers, tokens, cards, stamps and other documents that can be exchanged for money, goods or services);
  • working day          In relation to each service, each day that we provide each service (as identified in the additional terms).
  • Appendix 4 Signed for / Parcel Terms & Conditions

    The Customer’s attention is drawn to the clauses hereof which exclude or limit the Company’s liability and those which require the Customer to indemnify the Company in certain circumstances. The Company is not a common carrier and accepts parcels and goods for carriage only upon that condition and upon the terms and conditions set out below.

    DEFINITIONS AND APPLICATION

    1.In these Conditions:

    The Customer

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